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FAQ

Below are answers to our frequently asked questions.
If you need additional information please email us.

What is a Suite? 

A wedding invitation suite consists of all paper items sent with the wedding invitation. It can include a response card, directions, accommodations, and/or website information. We will discuss the number of items in your suite during the design consultation. 

I saw something online that I really like, can you replicate it for me? 

I will NOT copy another artist’s work. It is also illegal to copy another artist’s work.

 

That being said, I am 100% interested in seeing what inspires you and finding ways to use your inspiration to create your dream stationery. 

When should we book your services? 

Our bookings are scheduled several months to over one year in advance due to the nature of custom work. We only accept a limited number of clients each year to ensure that the greatest attention is given to every single detail. It is always best to inquire and book with us once you have secured your wedding date and venue.

 

The creative process for a project may take a few days, a few weeks, or a few months before heading to print. Although we accept a limited amount of projects each year, sometimes we undertake additional projects depending on your flexibility and ability to quickly turnaround your proofs. 

How do I pay and is a deposit (retainer) required?    

After we have agreed upon the full order, a 50% non-refundable retainer and a signed contract is required to start on your project. We will send you an invoice and you can pay via a secured portal with a credit card, Venmo, or PayPal. 

Who owns the rights to the designs once they have been produced by the designer and paid for by the client? 

doolittle.wedding LLC retains the ownership of its copyright in any and all designs pursuant to federal copyright law. Any and all work produced in connection with, are expressly and solely owned by doolittle.wedding LLC.

Do you charge for a design consultation? 

We do NOT charge a fee for design consultations, however, we do charge a $50 deposit for our sample box

Can I purchase design services from you and have the items printed somewhere else? 

No, we are a full life cycle design-to-print boutique. It is important for us to oversee the complete process from beginning to completion to ensure the highest quality for our couples. 

How many invitations should I order? 

For invitations it is important to count the household rather than individual guest. We recommend ordering an additional 10% of your wedding suites in case items are lost in the mail or for last-minute add-ons. Your family may also want some as keepsakes.

Do you offer reception paper goods or day-of items (menus, place cards, seating charts, etc.)?

Yes we do! All of our stationery clients have the opportunity to reserve a spot with us for their day-of items. Normally, our stationery clients also work with us for day-of items to ensure that their wedding is cohesive. 

How much do you charge for shipping? 

Shipping varies from one order to the next and can be dependent on the final size and weight of your package. We will notify you when your item has been sent and will provide you with a tracking number. 

 

We will provide an estimate for your shipping costs in your tailored quote.

 

Large items that require day-of installation will incur a delivery and installation fee. This fee will be provided in your tailored quote for day-of items. 

Do you provide samples? 

Of course! You can purchase a sample box here.

 

We charge a $50 deposit for the sample box which goes toward the cost of the items you purchase. This deposit also saves your wedding date in our calendar. We charge this deposit for both in-person and virtual consultations.

When should we send out our wedding stationery? 

See a printable timeline for you stationery here.

We will guide you through the stationery timeline and remind you of the important dates. Please note that when you should send out your stationery is not the same as when you should book our services. 

Do you have a minimum order for invitation suites? 

We do NOT have a minimum or maximum quantity requirement.

Do you offer signage rentals?

Yes we do! Please reach out to us to see a full list of items that we rent to couples in the continental US. We can also provide a tailored estimate based on your specific needs. 

 

There are some large rentals that we must install and will only service in the DMV area. If you are in the District, Maryland, or Virginia please reach out to see if you are in our service area. 

What is your return policy?

Due to the custom nature of all of our work, we do not offer refunds or returns. Also, please keep in mind when ordering handwritten envelope calligraphy, no two pieces will be identical. Should you have any questions or concerns on any of your finished pieces, please do not hesitate to contact us, as we want all of our couples to be happy. 

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260-249-8597

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